Indigenous people, telecommunications and consumer protection

Loban, Heron (2013) Indigenous people, telecommunications and consumer protection. Indigenous Law Bulletin, 8 (6). pp. 6-8.

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[Extract] Indigenous people in their dealings with telecommunications companies ('telcos') face a broad range of issues. The role of consumer protection law in safeguarding Indigenous people has been raised at different intervals in the past. In the last five years, the Federal Court has heard a number of cases involving breaches of Australia's consumer protection laws in respect of Indigenous consumers. Communications technologies have had a positive impact on Indigenous communities. They have opened up possibilities in areas such as education, health and banking. However, at the same time they have facilitated access into remote Indigenous communities by unscrupulous businesses using high pressure sales tactics such as telemarketing.

Item ID: 32301
Item Type: Article (Research - C1)
ISSN: 1328-5475
Keywords: communications; consumer law; indigenous law
Date Deposited: 28 May 2014 03:07
FoR Codes: 18 LAW AND LEGAL STUDIES > 1801 Law > 180199 Law not elsewhere classified @ 100%
SEO Codes: 94 LAW, POLITICS AND COMMUNITY SERVICES > 9401 Community Service (excl. Work) > 940102 Aboriginal and Torres Strait Islander Development and Welfare @ 100%
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