Information systems for organizational effectiveness model: a rationale alignment

Marthandan, Govindan, and Tang, Chun Meng (2012) Information systems for organizational effectiveness model: a rationale alignment. In: Belkhamza, Zakariya, and Wafa, Syed Azizi, (eds.) Measuring Organizational Information Systems Success: new technologies and practices. IGI Global, Hershy, PA, USA, pp. 39-61.

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Despite the proposal of various Information Systems (IS) evaluation models and approaches, IS evaluation has never been straightforward. There are issues and challenges in proving the business value of IS. Adding to the difficulty, a vast number of measures have been employed conveniently for evaluation purposes without going through a rigorous validation process. Recognising the complexity for IS researchers, IS specialists, and business managers to agree on a common model for the evaluation of IS business value, this chapter presents an empirically validated IS evaluation model, the IS for organisational effectiveness (ISOE) model, for planning, designing, implementing, and appraising IS. There also emerges a new theory, the Information System business value (ISBV) theory, from the ISOE model to establish that IS business value is multifaceted and are observable in the form of improvements in organisational effectiveness.

Item ID: 29849
Item Type: Book Chapter (Research - B1)
ISBN: 978-1-4666-0170-3
Date Deposited: 01 Dec 2014 01:50
FoR Codes: 08 INFORMATION AND COMPUTING SCIENCES > 0806 Information Systems > 080609 Information Systems Management @ 100%
SEO Codes: 89 INFORMATION AND COMMUNICATION SERVICES > 8999 Other Information and Communication Services > 899999 Information and Communication Services not elsewhere classified @ 100%
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