Crisis management in tourism: challenges for managers and researchers
Laws, Eric, Prideaux, Bruce, and Chon, Kaye (2007) Crisis management in tourism: challenges for managers and researchers. In: Laws, Eric, Prideaux, Bruce, and Chon, Kaye, (eds.) Crisis Management in Tourism. CAB International, Oxon, UK, pp. 1-12.
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Abstract
This introductory chapter discusses the varied, complex and changing managerial responses needed to deal with a typical crisis, then presents a brief review of current crisis management theory, applying its most salient points to the tourism industry.
| Item ID: | 2958 |
|---|---|
| Item Type: | Book Chapter (Research - B1) |
| ISBN: | 978-1-84593-047-9 |
| Keywords: | crisis management; tourism crisis |
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| Date Deposited: | 18 Nov 2009 05:06 |
| FoR Codes: | 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150699 Tourism not elsewhere classified @ 100% |
| SEO Codes: | 90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900399 Tourism not elsewhere classified @ 100% |
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