Towards a system dynamics modelling framework for quality in manufacturing

Mandal, Purnendu, Love, Peter E.D., and Gunasekaran, A. (2002) Towards a system dynamics modelling framework for quality in manufacturing. International Journal of Manufacturing Technology and Management, 4 (3/4). pp. 333-343.

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Improvements in quality in organisations result due to interactions and interdependencies among various factors such as an organisation's physical capacity, technology and employee skills, and management leadership. These interactions can be studied through cause and effect modelling. There is a need to understand how policies relating to quality effect and transform organisations' performance over time and ultimately determine the dynamics of quality. This paper presents a system dynamics framework, based on causal relations, to model quality issues in a manufacturing environment. The framework can be used to identify the long-term consequences of policy options on quality and manufacturing system performances. As a result of applying this framework it is suggested that it can be used to improve organisational performance and competitiveness.

Item ID: 29439
Item Type: Article (Research - C1)
ISSN: 1741-5195
Keywords: system dynamics; causal modelling; quality; improvement; policy
Date Deposited: 24 Oct 2013 05:11
FoR Codes: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150399 Business and Management not elsewhere classified @ 100%
SEO Codes: 93 EDUCATION AND TRAINING > 9305 Education and Training Systems > 930501 Education and Training Systems Policies and Development @ 100%
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