The effects of restrictive business practices on Australian inbound package tourism

Dwyer, Larry, King, Brian, and Prideaux, Bruce (2007) The effects of restrictive business practices on Australian inbound package tourism. Asia Pacific Journal of Tourism Research, 12 (1). pp. 47-64.

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International visitors to Australia on package tours have expressed concern about aspects of their holiday experience. These aspects relate to restrictive business practices on the part of inbound tour operators. The origin markets most affected are China, Korea and Taiwan in particular, and, to a lesser extent, Japan. This paper first sets out the nature of the restrictive business practices and then discusses their underlying causes. It then estimates their effects on visitor satisfaction and the impact of this on future package tourism flows to Australia from the identified markets. Finally, some estimates are made of the economic costs of the practices. It is argued that Australia will benefit from the development of quality tours rather than persisting with the price driven tours currently on offer within these markets.

Item ID: 2788
Item Type: Article (Research - C1)
ISSN: 1741-6507
Keywords: package tourism; Australia; restrictive business practices; inbound tour operators
Date Deposited: 27 Sep 2009 23:21
FoR Codes: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150601 Impacts of Tourism @ 100%
SEO Codes: 90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900301 Economic Issues in Tourism @ 100%
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