Moscardo, Gianna (2013) Business ethics, corporate governance and corporate social responsibility. In: Moscardo, Gianna, Lamberton, Geoffrey, Wells, Geoffrey, Fallon, Wayne, Lawn, Phillip, Rowe, Anna, Humphrey, Jacquelyn, Wiesner, Retha, Pettitt, Brad, Clifton, Don, Renouf, Marguerite, and Kershaw, Will, (eds.) Sustainability in Australian Business: principles and practice. Wiley-Blackwell, Milton, QLD, pp. 67-97.

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Abstract

[Extract] The case of the mountain porters raises many questions about the social sustainability of this type of business. Is it right that porters should have to live this way so that tourists can save a small percentage on their trekking holidays, or so that trekking companies can make a little more profit? Are the companies who continue to treat porters in this way ethical? If we were to travel with them as a paying customer, how can we know that they can be trusted with our health and safety? Are they responsible? The case also tells us that many tourists believe it is not right and that the companies who continue to treat their porters this way are not trustworthy. Increasingly, tourists are selecting trekking businesses that do have programs in place to provide their porters with better working conditions. The challenge continues to be that many tourists do not know the real situation, as the information is hidden from them. ^4 This case highlights the issues of ethics, accountability, rights, justice and responsibility in business. The case also raises concerns about how business decisions are made and how easy it is for other stakeholders to find out about and understand these decision processes. This chapter will examine these areas in more detail, highlighting the issues that businesses need to be aware of, and outlining programs and actions that businesses can adopt to improve their sustainability in these areas.

Item ID:	23598
Item Type:	Book Chapter (Teaching Material)
ISBN:	978-0-7303-0031-1
Related URLs:	http://eprints.jcu.edu.au/23596/
Additional Information:	This chapter appears in the book Sustainability in Australian Business: principles and practice. The book information is available from the Related URLs field.
Date Deposited:	02 Nov 2012 04:09
FoR Codes:	15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150302 Business Information Systems @ 50% 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150399 Business and Management not elsewhere classified @ 50%
SEO Codes:	90 COMMERCIAL SERVICES AND TOURISM > 9098 Environmentally Sustainable Commercial Services and Tourism > 909899 Environmentally Sustainable Commercial Services and Tourism not elsewhere classified @ 50% 91 ECONOMIC FRAMEWORK > 9104 Management and Productivity > 910402 Management @ 50%
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