The resilience of formal and informal tourism enterprises to disasters: reef tourism in Phuket, Thailand

Biggs, Duan, Hall, C. Michael, and Stoeckl, Natalie (2012) The resilience of formal and informal tourism enterprises to disasters: reef tourism in Phuket, Thailand. Journal of Sustainable Tourism, 20 (5). pp. 645-665.

[img] PDF (Published Version) - Published Version
Restricted to Repository staff only

View at Publisher Website:


This paper explores the resilience of vulnerable tourism sectors to disasters in a period of global change and interdependence. The coral reef tourism industry is highly vulnerable to natural disasters and economic and political shocks. The paper also explains why enterprise resilience is central to sustainable tourism management, for economic, socio-cultural and environmental reasons. It extends the concepts of ecological and social resilience to that of enterprise resilience. Using scenarios and interviews with key enterprise staff, the study contrasts the levels of resilience of formal and informal reef tourism enterprises, and the factors associated with the enterprise resilience in Phuket, Thailand, following the 2004 tsunami and the 2008 political crisis. Informal enterprises reported better financial condition in a crisis scenario and higher levels of social capital in the form of government, family and community support than formal enterprises. Formal and informal enterprises both enjoy high lifestyle benefits from reef tourism, which supports resilience. Most formal enterprises had part foreign ownership/management (61%); no informal enterprise had any foreign ownership or management. Management policies supporting reef tourism should consider local nuances and the importance of lifestyle benefits for both formal and informal enterprises, and take steps to enable enterprise flexibility and cost-cutting during crises.

Item ID: 19498
Item Type: Article (Research - C1)
ISSN: 1747-7646
Keywords: tourism, tsunami, financial crises, livelihoods, political crisis, coral reefs
Date Deposited: 28 May 2012 04:57
FoR Codes: 14 ECONOMICS > 1402 Applied Economics > 140216 Tourism Economics @ 100%
SEO Codes: 91 ECONOMIC FRAMEWORK > 9199 Other Economic Framework > 919902 Ecological Economics @ 50%
90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900301 Economic Issues in Tourism @ 50%
Downloads: Total: 6
More Statistics

Actions (Repository Staff Only)

Item Control Page Item Control Page