Anderson, Barbara, Brown, Bruce, and Prideaux, Bruce (2003) Sustaining Organisational Viability in the Australian tourism industry at times of crisis. e-Review of Tourism Research, 1 (1 (Res). pp. 16-30.

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Abstract

In 2001, the almost simultaneous attacks on the World Trade Centre and the collapse of Australia’s second airline, Ansett Airlines, required responses by an industry that was already grappling with the consequences of the collapse of the HIH Insurance Company. This paper presents the preliminary findings of a research project that investigated the manner in which tourism organisations, representing different sectors of the industry, responded to these events. Strategic responses and the organisational learning which has taken place are discussed.

Item ID:	10469
Item Type:	Article (Research - C1)
ISSN:	1941-5842
Keywords:	World Trade Centre; crisis management; organisational learning; organisational sustainability
Additional Information:	Attached to article: Volume 1: Issue 1: June 2003 Applied Research Note 8
Date Deposited:	30 Apr 2010 07:03
FoR Codes:	15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150699 Tourism not elsewhere classified @ 100%
SEO Codes:	90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900399 Tourism not elsewhere classified @ 100%
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