Publications by: Nick Johns

Also publishes as (N. Johns)

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Johns, Nick, Lee-Ross, Darren, and Tyas, Phil (2000) SERVQUAL and PAT: alternative disconfirmation approaches to the measurement of service quality in the foodservice industry. Journal of Quality Assurance in Hospitality & Tourism, 1 (1). pp. 13-29.

This list was generated on Fri Mar 31 04:34:59 2017 AEST.