Using wikis to enhance the creative collaboration and knowledge management skills of tourism students

Benckendorff, Pierre (2008) Using wikis to enhance the creative collaboration and knowledge management skills of tourism students. In: Proceedings of the 18th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference . From: 18th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference, 11-14 February, 2008, Surfers Paradise, QLD, Australia.

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Abstract

In the knowledge-based networked economy the ability to harness digital technologies to capture and manage information is a critical skill for tourism professionals. this study examines the use of wikis as teaching and learning tool to help students develop a range of knowledge management skills, including creative collaboration, consensus building and technical literacy. The purpose of the study is to provide an exploratory analysis of student attitudes toward the use of wikis as a collaborative assessment task. The results indicate that wikis are perceived to be a flexible, convenient and fair pedagogical technique for collaborative learning. Many students readily understood and exploited the collaborative and reflective nature of wikis. However some students did not spend enough time on the task and appeared not to gain as much from the learning experience. This impacted on the extend and quality of collaboration in some groups. It is suggested that a staged wiki assessment might overcome some of the perceived shortcomings reported by students.

Item ID: 8565
Item Type: Conference Item (Refereed Research Paper - E1)
Keywords: flexible learning, Web 2.0; wiki; teaching and learning; creative collaboration; knowledge management
ISBN: 978-1-921291-33-3
Date Deposited: 24 Feb 2010 05:25
FoR Codes: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150699 Tourism not elsewhere classified @ 100%
SEO Codes: 90 COMMERCIAL SERVICES AND TOURISM > 9099 Other Commercial Services and Tourism > 909999 Commercial Services and Tourism not elsewhere classified @ 100%
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