An empirical investigation of factors influencing organisations to improve data quality in their information systems

Tee, Sing What, Bowen, Paul L, Rohde, Fiona H, and Doyle, Peta (2005) An empirical investigation of factors influencing organisations to improve data quality in their information systems. In: UNSPECIFIED. From: First Asia-Pacific Symposium on Accounting Information Systems, 2 July 2005, Melbourne, Australia.

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Abstract

Although managers consider accurate, timely, and relevant information as critical to the quality of their decisions, evidence of large variations in data quality abounds. This research developed and tested a model of factors influencing the level of data quality within an organisation. The model was tested using data collected from a data quality survey and interviews with senior managers. The results indicated that management commitment to data quality and the presence of data quality champions strongly influence data quality in the organisation. Interview responses indicated the managers of the participating organisation are committed to achieving and maintaining high data quality. Interviews with the managers revealed that changing work processes and establishing a data quality awareness culture are required to motivate further improvements to data quality

Item ID: 770
Item Type: Conference Item (UNSPECIFIED)
Keywords: Data quality, Champions, Management commitment
Date Deposited: 01 May 2007
FoR Codes: 08 INFORMATION AND COMPUTING SCIENCES > 0806 Information Systems > 080604 Database Management @ 100%
08 INFORMATION AND COMPUTING SCIENCES > 0806 Information Systems > 080609 Information Systems Management @ 0%
08 INFORMATION AND COMPUTING SCIENCES > 0806 Information Systems > 080610 Information Systems Organisation @ 0%
SEO Codes: 90 COMMERCIAL SERVICES AND TOURISM > 9002 Property, Business Support Services and Trade > 900299 Property, Business Support Services and Trade not elsewhere classified @ 200%
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