Bhati, Abhishek Singh, and Agarwal, Manisha (2021) Vandalism control: perception of multi-stakeholder involvement in attraction management. Current Issues in Tourism, 24 (17). pp. 2374-2380.

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Abstract

This research project focuses on multi-stakeholder involvement in visitor attraction management to curb on-site vandalism at visitor attractions. The study adopted a structured approach to analyse diverse stakeholder perspectives on vandalism and to determine the underlying relationship between perceptions of role of different stakeholder groups. The participants (n = 386) in the study rated their perception of vandalism and the role of personal and other stakeholders’ involvement at two urban locations; Singapore and Bangkok. The findings suggest that perception of vandalism is greatly affected by other stakeholders’ involvement in the attraction management. By taking a stakeholder theory perspective, this article emphasizes the significance of improved communication with local residents and involving them in the decision-making process for effective vandalism control.

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