Managing aged care: does ethnicity matter

Sheppard, L.A. (2008) Managing aged care: does ethnicity matter. International Journal of Health & Ageing Management, 2 (1). pp. 31-39.

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Abstract

Purpose of the research paper: To identify what difference, if any, the ethnicity of residents makes to the design of facilities and practice of caring for the elderly in South Australia , Australia .

Methodology/Approach: A qualitative approach using illustrative examples. Three case studies were evaluated

Findings: Ethnicity did matter in aged care facility design. The decision to build was made as business expansion and sustainability increased, opportunities for government funding were realised and environmental planning to meet government regulations implemented. The design of the building and management of the facility, including incorporating culturally appropriate food, recruiting bilingual staff and providing communal areas, all respond to the central mission of the organisation to provide for cultural groups' needs.

Implications for practice: The large investment that building new aged care facilities requires forms a key strategic decision with regards to the image, focus on particular populations, and creating an environment for recruiting and retaining both staff and clients. The strategic plan and management of health care facilities need to be interlinked and involve considerable consultation with all possible stakeholders.

Item ID: 6450
Item Type: Article (Refereed Research - C1)
Keywords: facility design; care giving; ethnicity
ISSN: 1834-2663
Date Deposited: 31 Mar 2010 23:31
FoR Codes: 11 MEDICAL AND HEALTH SCIENCES > 1117 Public Health and Health Services > 111799 Public Health and Health Services not elsewhere classified @ 100%
SEO Codes: 92 HEALTH > 9299 Other Health > 929999 Health not elsewhere classified @ 100%
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