Understanding tourism crisis: case studies of Bali and Phuket

Gurtner, Yetta (2006) Understanding tourism crisis: case studies of Bali and Phuket. Tourism Review International, 10 (1). pp. 57-68.

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Abstract

With the scale and abundance of recent crises, effective destination management has become a highly topical issue within the tourism industry. Risk management is generally promoted as a valuable method of hazard reduction, yet the planning capability of any destination is only truly determined in real conditions of duress. An integrated crisis management approach extends beyond strategies of prevention and preparation to actively facilitate comprehensive response, recovery, and resilience strategies. Case studies of authentic tourism crisis can assist in understanding and providing practical lessons for reducing vulnerability and sustained adversity. Although the recent tourism crises experienced by both Bali and Phuket were "triggered" by separate and distinctive events, analysis of the subsequent issues and concerns demonstrate the benefits of a more proactive and integrated approach to destination management strategies.

Item ID: 3839
Item Type: Article (Refereed Research - C1)
Keywords: tourism crisis; crisis management; sustainability
ISSN: 1544-2721
Date Deposited: 28 Oct 2009 02:57
FoR Codes: 16 STUDIES IN HUMAN SOCIETY > 1604 Human Geography > 160499 Human Geography not elsewhere classified @ 50%
15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150603 Tourism Management @ 50%
SEO Codes: 94 LAW, POLITICS AND COMMUNITY SERVICES > 9402 Government and Politics > 940299 Government and Politics not elsewhere classified @ 50%
97 EXPANDING KNOWLEDGE > 970116 Expanding Knowledge through Studies of Human Society @ 25%
94 LAW, POLITICS AND COMMUNITY SERVICES > 9403 International Relations > 940302 International Aid and Development @ 25%
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