Researching and managing tourism and hospitality service: challenges and conclusions
Moscardo, Gianna, Prideaux, Bruce, and Laws, Eric (2006) Researching and managing tourism and hospitality service: challenges and conclusions. In: Prideaux, Bruce, Moscardo, Gianna, and Laws, Eric, (eds.) Managing Tourism and Hospitality Services: theory and international applications. CABI, Oxfordshire, UK, pp. 327-334.
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Aims to enhance theoretical and practical understanding of quality management in tourism and hospitality. This book contains 28 chapters by international experts, highlighting the tensions and challenges in tourism and hospitality services management.
|Item Type:||Book Chapter (Research - B1)|
|Keywords:||hospitality; research and management; tourism|
|Date Deposited:||12 Nov 2009 01:54|
|FoR Codes:||15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150603 Tourism Management @ 100%|
|SEO Codes:||90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900302 Socio-Cultural Issues in Tourism @ 100%|
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