Crisis in Bali: lessons in tourism recovery
Gurtner, Yetta K. (2007) Crisis in Bali: lessons in tourism recovery. In: Laws, Eric, Prideaux, Bruce, and Chon, Kaye, (eds.) Crisis Management in Tourism. CAB International, Oxon, UK, pp. 81-97.
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This chapter presents a theoretical perspective on tourism and crisis management and then discusses Bali's experience with a terrorism-induced tourism crisis, as well as the communication management, security concerns, and marketing and recovery initiatives that followed. Although not all initiatives have been successful, the lessons and experience of Bali demonstrate the value of developing pro-active relationship between the tourism sector and crisis management planning.
|Item Type:||Book Chapter (Research - B1)|
|Keywords:||tourism; disaster planning / policy; Bali|
|Date Deposited:||18 Nov 2009 03:08|
|FoR Codes:||16 STUDIES IN HUMAN SOCIETY > 1604 Human Geography > 160403 Social and Cultural Geography @ 100%|
|SEO Codes:||96 ENVIRONMENT > 9603 Climate and Climate Change > 960301 Climate Change Adaptation Measures @ 67%
90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900302 Socio-Cultural Issues in Tourism @ 33%