Actual use levels and perceived crowding in the peak season at tourist sites in Xi'an

Jin, Qian, and Pearce, Philip (2011) Actual use levels and perceived crowding in the peak season at tourist sites in Xi'an. Journal of China Tourism Research, 7 (3). pp. 263-281.

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View at Publisher Website: http://dx.doi.org/10.1080/19388160.2011....

Abstract

As a major destination in China, Xi'an receives around 30 million visitors annually. Some of the famous sites in Xi'an, such as the Terracotta Army, have an image of being crowded, especially during the Golden Weeks. There is little documentation in the tourism literature on visitors' use levels and perceived crowding at Xi'an sites. This study addresses crowding issues from five separate sites in Xi'an. Results showed that tourists' use levels, perceived tolerance, and preferences differed between the ordinary peak season and the Golden Weeks. Evidence for crowding was confirmed and potential management actions discussed.

Item ID: 19347
Item Type: Article (Refereed Research - C1)
Keywords: crowding, use levels, preference, tolerance, management
ISSN: 1938-8179
Date Deposited: 11 Dec 2011 23:41
FoR Codes: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150606 Tourist Behaviour and Visitor Experience @ 100%
SEO Codes: 90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900302 Socio-Cultural Issues in Tourism @ 100%
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