The role of organizational culture in the on-ground implementation of tourism partnerships in protected areas

Larsen, Kathryn A, and Valentine, Peter S (2007) The role of organizational culture in the on-ground implementation of tourism partnerships in protected areas. Organization & environment, 20 (4). pp. 460-479.

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Abstract

This article explores the influences of organizational culture on rangers' perceptions of tourism management in North Queensland's (Australia) protected areas. This research was undertaken during a time of an increasingly anthropocentric management focus, including the creation of partnership agreements with tourism operators. Qualitative, semistructured interviews revealed that some rangers embraced tourism as an asset to parks, whereas others perceived the industry to be in conflict, or in competition, with the preservation of their areas. The concepts of organizational culture and climate were found to be useful for explaining the differences in rangers' perceptions of tourism and for explaining the presence of a distinct subcultural group amongst the rangers interviewed. Poor communication of tourism policy changes between the upper management levels and the on-park rangers had contributed to a loss of goal congruence, infighting, low morale, and an organizational climate in turmoil.

Item ID: 1821
Item Type: Article (UNSPECIFIED)
Keywords: protected area, tourism, partnerships, ranger, organizational culture, organizational climate
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ISSN: 1086-0266
Date Deposited: 01 Feb 2008
FoR Codes: 05 ENVIRONMENTAL SCIENCES > 0599 Other Environmental Sciences > 059999 Environmental Sciences not elsewhere classified @ 50%
16 STUDIES IN HUMAN SOCIETY > 1605 Policy and Administration > 160513 Tourism Policy @ 50%
SEO Codes: 96 ENVIRONMENT > 9606 Environmental and Natural Resource Evaluation > 960605 Institutional Arrangements for Environmental Protection @ 51%
90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900399 Tourism not elsewhere classified @ 49%
Citation Count from Web of Science Web of Science 5
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