The Savannah Guides: a tour guiding model for regional Australia
Carmody, Julie, King, Lisa, and Prideaux, Bruce (2010) The Savannah Guides: a tour guiding model for regional Australia. In: Proceedings of CAUTHE 2010: challenge the limits, pp. 1-18. From: CAUTHE 2010 20th Annual Conference of Council for Australian University Tourism and Hospitality Education: challenge the limits, 8 - 11 February 2010, Hobart, Tas, Australia.
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The culture of any organisation affects the efficiency, productivity and morale of its personnel. Organisations with exceptional internal culture and outstanding external reputations are rare. Savannah Guides Limited is an organisation of tour guides interpreting and protecting the tropical savannahs of northern Australia. The organisational model developed by Savannah Guides of networking, peer assessments and intensive professional development schools provide a cohesive and collegial culture which embraces a communal desire to protect and conserve Australia's northern landscapes. This paper examines the accreditation and mentoring programs of Savannah Guides based upon results of a self‐administered questionnaire to Savannah Guide members in 2008 and participant observations from four Savannah Guide professional development training schools. The authors evaluate the potential for the Savannah Guides model to deliver high standards of professional tour guiding in other regional destinations of the Australia.
|Item Type:||Conference Item (Refereed Research Paper - E1)|
|Keywords:||tour guide training, accreditation, organisational culture, outback, Savannah guides|
|Date Deposited:||21 Apr 2011 02:43|
|FoR Codes:||15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1506 Tourism > 150603 Tourism Management @ 100%|
|SEO Codes:||90 COMMERCIAL SERVICES AND TOURISM > 9003 Tourism > 900302 Socio-Cultural Issues in Tourism @ 100%|